What is ISO 9001?
What Is ISO 9001?
ISO 9001 is a globally recognized standard for quality management. ISO 9001 helps an organization to enhance their performance, exceed customers’ expectations and demonstrate their dedication to providing high quality services and products.
How is this done? By establishing, implementing and continuously developing a quality management system (QMS) that helps your organizations meet these ISO requirements will result in cost saving, increased efficiency and many other benefits.
ISO 9001:2015
The latest version of 9001:2015 was released in September 2015. It replaced the previous version ISO 9001:2008. The standard keeps getting revised from time to time by the International Organization for Standardization (ISO) to meet the evolving expectations of stakeholders and advancement in technology.
How does ISO 9001 achieve this?
ISO 9001 has a set of Quality Principles, which include:
Customer focus
Leadership
Engagement of people
Process approach
Continual improvement
Evidence-based decision making
Relationship management
ISO 9001 requires the businesses to follow several processes and procedures. For example, you are expected to collect your clients’ contact information and gather feedback along with the customer journey, which you are most likely already doing. However, you may be unfamiliar with certain processes and procedures, such as keeping an error record or executing a final inspection method.
Who needs ISO 9001?
Any organization, large or small looking to improve their quality management and meet their customers’ satisfaction can get ISO 9001.
What are the benefits of ISO 9001?
ISO 9001 certification benefits include:
Increased efficiency
Improved supplier relationships
International recognition
Improved customer satisfaction
A fact-based approach to decision making
Greater employee morale
ISO 9001 is not only beneficial to win big tenders or contracts, but it also helps to increase productivity, reduce costs and improve customer satisfaction. With Global Standard Assurance (GSA) you can get ISO 9001 certified in as little as 45 days due to our simple and tension free process.
If you want to know how much it will cost to get ISO 9001 certification, fill out the calculator below and your personalized quote will be emailed to you.
Frequently Asked Question
ISO 9001:2008 was introduced to clarify the existing requirements of ISO 9001:2000 and improve the consistency of ISO 9001:2004. No new requirements were added to the 2008 version. The ISO 9001: 2008 has been replaced by ISO 9001:2015, the latest version of the standard.
According to ISO 17021, accredited certification bodies must issue certificates to certified organizations based on a three-year certification cycle.
Certifications can be awarded for longer periods than this, if the required external audits are done, and the certification cycle is followed. GSA normally offers certificates for ten-year contracts.
It means that you have finally achieved an ISO 9001 certification. After an audit if you have met all the necessary requirements, you will receive an ISO 9001 certification.
ISO 9001certification shows an organization’s ability towards quality improvement and continuously providing their customers with products and services that meet their expectations.
Here’s a breakdown of what ISO 9001 is used for:
- Creating a customer-focused culture
- Improving internal processes
- Ensuring consistent quality
- Meeting regulatory requirements
Planning to elevate your business with ISO certification?